Returns & Exchanges

At Bestsellers, we want you to love your beauty routine, which is why we offer a 30-day window for returns on all products that didn't meet your expectations. Whether the shade wasn't right or your skin had a change of heart, we are here to ensure a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack the products in their original packaging, ensuring they are securely sealed to prevent damage during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, your refund or store credit will be processed within 5 to 7 business days.