Frequently Asked Questions
Everything you need to know about your beauty essentials.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy for skincare products?
We offer a 30-day return policy on most items. For hygiene reasons, beauty products must be unopened and in their original packaging to qualify for a full refund.
Are your beauty products cruelty-free?
At Bestsellers, we prioritize ethical sourcing. A majority of our catalog is cruelty-free, and you can find specific certifications listed on each individual product page.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I know if a product is right for my skin type?
Each product description includes a 'Best For' section. You can also use our 'Skin Quiz' tool or contact our beauty consultants for personalized recommendations.